Simple, secure identity verification

The animation shows five phone screens from an example online store called Zignal. A customer verifies their identity during checkout using ConnectID and their bank.

1. Screen 1: Let’s verify your identity. This is the Zignal checkout page. A progress bar shows the checkout steps, with Identity as the current step. The heading reads “Let’s verify your identity”, followed by “ConnectID lets you verify your identity through an organisation you already have an account with, like your bank.” A box lists four ticked points:

   • No banking information is shared
   • No document uploads
   • Details are only shared with your review and consent
   • Accredited by the Australian government as an identity exchange

   Below the box are a “Verify with ConnectID” button, which the customer selects, and the text “Available on” with the Commonwealth Bank, NAB, ANZ Plus and Westpac logos. There is also a “How does it work?” link. A callout reads “Seamless integration: no sign up or app required”.

2. Screen 2: Verify with ConnectID. A ConnectID screen shows the ConnectID and Zignal logos and the heading “Verify with ConnectID”, followed by “Your details will be used for the purposes of verifying your identity with Zignal.” Under “Details requested” it lists First name, Family name and Date of birth. Under “Choose a provider” it lists Commonwealth Bank, NAB, ANZ Plus, Westpac and Abank. The customer selects Abank.

3. Screen 3: Secure authentication. The customer’s bank app (Abank) opens and asks them to authenticate with Face ID.

4. Screen 4: Review and consent. An Abank screen asks: “Do you want to share the following data with Zignal?”, followed by “Your details will be shared once only, for the purpose of verifying your identity with Zignal.” It shows the details to be shared: First name: Emma, Family name: Smith, Date of birth: 01/11/1992. There are two buttons, “Share details”, which the customer selects, and “No, cancel”. The screen is marked “Verified with ConnectID”. A callout reads “Secure authentication with customer consent”.

5. Screen 5: Identity verified. The customer is back at the Zignal checkout. The heading reads “Thank you, we’ve successfully verified your identity”, with a tick. A card shows the verified details, Emma Smith and 01.11.1992, with a “Verified with ConnectID” badge. A callout reads “Details shared securely”.