Verification made simple. Moments made seamless

ConnectID® is an Australian-owned digital identity solution which facilitates data exchange, allowing businesses to simply and securely verify their customers’ identity from a trusted source. Customers simply choose a preferred Identity Provider they already have a relationship with and provide their consent to share the right amount of information. It's the smart, simple way to verify your customers' identity.

Visit ConnectID website

Simple

ConnectID integrates into your existing systems and customer flows, allowing you to easily verify your customers’ identity while reducing the amount of sensitive data collected and stored such as driver licence or passports.

Secure

Customers are always asked to review the information requested and provide their consent to share. ConnectID does not see, hold or store any personal information at any time. It's just the bridge that connects data to where a customer authorises it to go. 

Trusted

Businesses can be confident with  the quality of data received as data is only shared with  customers’ authentication and consent, and from a  trusted party such as a bank or government agency.

Improved operations

Minimising the amount of data collected and stored reduces the risk and impact of data breaches and identity fraud, and a digital record of each transaction helps with compliance obligations.

Introducing ConnectID

ConnectID is here to improve the way businesses verify their customers’ identity while ensuring customers are always in control of when and how their data is shared. ConnectID is live with Identity Providers CommBank, NAB, ANZ Plus and Westpac and is rolling out gradually across businesses in Australia.

Latest ConnectID
updates

ConnectID welcomes next steps supporting private sector participation in digital identity

ConnectID has welcomed the Australian Government’s announcement outlining the next phase of policy settings supporting private sector participation in the Australian Government digital (read the article)

30 June 2026

AstraSync AI adopts ConnectID to verify the humans behind AI agents

AstraSync AI today announced it has adopted ConnectID, Australia's bank-backed digital identity network, as the preferred identity verification provider for Australian developers registering on the Know Your (read the article)

24 June 2026

ConnectID launches nationally into Telstra retail network

Customers signing up for mobile or internet services at Telstra stores nationwide can now use ConnectID to verify their identity using (read the article)

10 June 2026

ConnectID powers privacy-preserving age assurance for Snapchat users

Users of Snapchat are now able to verify that they are over 16 without uploading a passport or driver’s licence, (read the article)

24 November 2025

AP+ welcomes findings of Age Assurance Technology Trial

Australian Payments Plus (AP+) has today welcomed the release of the Australian government’s Age Assurance Technology Trial report, which confirms (read the article)

2 September 2025

Scams Awareness Week: How AP+ is building scam protection into everyday payments

Australian Payments Plus (AP+) is continuing to step up its efforts to make payments safer, faster, and more secure, by (read the article)

25 August 2025

Telstra streamlines customer identity checks with adoption of ConnectID

Australian Payments Plus (AP+) and Telstra have partnered to offer identity verification via ConnectID® to customers activating selected Telstra mobile (read the article)

31 January 2025

Identity in Crisis: Addressing the Gaps for Aboriginal and Torres Strait Islander Peoples

This paper examines the systemic barriers Aboriginal and Torres Strait Islander peoples face in proving their identity and advocates for (read the article)

10 December 2024

How Australians can soon take back control of their identity

Renting your first apartment is a rite of passage for young Australians – one that traditionally leads to independence, security (read the article)

8 August 2024

Digital ID laws and budget key to a more secure digital economy

Australian Payments Plus (AP+), at the forefront of Australia’s payments industry and a trusted national solution provider of digital identity (read the article)

17 May 2024

DIGITAL ID - A step forward for a more secure Digital Economy

Australian Payments Plus (AP+), at the forefront of Australia’s payments industry and a leading providerof digital identity solutions through its (read the article)

28 March 2024

Digital ID Bill 2023

Opening Statement of Lynn Kraus, CEO of Australian Payments Plus (AP+) made to the Senate Economics Legislation Committee Inquiry into (read the article)

13 February 2024

ConnectID and Hold Access announce plans to bridge digital gap for First Nations people

ConnectID®, an initiative of Australian Payments Plus (AP+), has announced a partnership with Hold Access to accelerate the development of (read the article)

6 December 2023

Australian Payments Plus’ support for Digital Identity Bill 2023

Privacy. Security. Interoperability. Australian Payments Plus (AP+) today affirmed its support for the Federal Government’s Digital Identity Bill 2023, hailing (read the article)

1 December 2023

Referoo joins the ConnectID network, marking the first business to bring this leading solution to Australian recruiters

ConnectID®, an initiative of Australian Payments Plus (AP+), has announced integrations with online referencing solution Referoo, to provide robust, real-time, (read the article)

16 November 2023

Millions of verifications. No document sharing. ConnectID launches secure digital identity network for Australia

Australian Payments Plus (AP+) is proud to announce that ConnectID, its digital identity solution, is now available, marking an important (read the article)

16 October 2023

The New Frontier of Digital Identity

Roundtable – August 2023 Post Event Insights A secure and efficient digital identity infrastructure has become an increasingly urgent business (read the article)

1 August 2023

Unlocking the potential of trusted digital identity in Australia

A white paper from Australian Payments Plus and Deloitte Australia This paper focuses on the benefits that may be realised (read the article)

30 May 2023

Strengthening Trust in Digital Privacy Through Collaboration

As the world continues to shift towards a digital future, safeguarding customers’ personal information has become paramount for organisations. In (read the article)

12 May 2023

Australian Payments Plus (AP+) and LAB Group partner with Endeavour Group to deliver digital age verification

Australian Payments Plus (AP+) will partner Australia’s leading drinks and hospitality business Endeavour Group and LAB Group to bring a (read the article)

4 April 2023

AP+ Payment Service Provider Forum

Australian Payments Plus (AP+) yesterday hosted its third Payment Service Provider (PSP) forum. Chaired by AP+ Independent Director, Greg Cooper, (read the article)

15 February 2023

ConnectID continues to tick all the right boxes for data security

Australian Payments Plus’ digital identity solution, ConnectID, is the first non-government operator of a digital identity exchange to successfully achieve (read the article)

9 January 2023

Industry Backs AP+ ConnectID for Aussie Digital Identity

ConnectID trials to begin this year and launch expected in 2023 Major Australian banks, ANZ, Commonwealth Bank (CBA), National Australia (read the article)

1 September 2022

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AP+ acknowledges the Gadigal People of the Eora nation as the Traditional Custodians of the lands on which we are based and pay our respects to Elders past, present and emerging. We recognise all Aboriginal and Torres Strait Islander peoples' ongoing connection to the lands and waters of Australia and thank them for their pivotal role in caring for Country. Always was and always will be Aboriginal Land.

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