Consultation feedback highlights priorities for Australia’s future account-to-account payments 

20 November 2025
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Australian Payments Plus (AP+) and Australian Payments Network (AusPayNet) have today released findings from their joint public consultation on the future vision for account-to-account (A2A) payments, capturing insights from across the payments ecosystem on how Australia’s A2A payments system should evolve to meet future needs and expectations.  

The consultation, launched in July 2025 sought input on the current and future state of A2A payments. In total, 68 submissions were received from financial institutions, payment service providers, industry associations, technology vendors, businesses, government agencies and end-users.  

AP+ CEO Lynn Kraus said the findings will play a central role in defining the path forward for A2A  payments. 

“The consultation has provided valuable insights from right across the ecosystem – from banks and PSPs to corporates and consumers. These perspectives will help shape a shared industry vision that supports innovation and competition while maintaining the reliability, inclusiveness and affordability that Australians expect from their payments system,” said Kraus. 

AusPayNet CEO Andy White said: “The interest in this consultation and the number of submissions have once again highlighted the importance of Australia’s A2A payments system and the critical role those payments play in the daily lives of all Australians. We look forward to working collaboratively with the industry on translating the findings into a vision that effectively supports the vibrancy, productivity and resilience of Australia’s digital economy.”  

Submissions reflected strong support for developing a shared industry vision to guide future industry investment in capabilities and services that deliver innovation and efficiency across the ecosystem. 

Stakeholders emphasised that the future system should deliver on key objectives such as accessibility, capability, cost-effectiveness, reliability, safety, standardisation and governance – ensuring payments remain secure, resilient and inclusive. Many also noted the need for a balanced approach to implementation that recognises potential trade-offs between these goals. 

The release of the findings completes Step 2 in a six-step process to define Australia’s A2A payments vision and roadmap. These insights will inform the ongoing work of the roundtable meetings between AusPayNet, AP+, the Reserve Bank of Australia (RBA) and the Commonwealth Treasury. The next step in the process is the development and release of a draft A2A vision for further consultation with stakeholders in 2026. 

The full findings report, and more information are available on both the AusPayNet and AP+ websites.

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