ConnectID for your business

ConnectID is a digital identity solution that facilitates secure data exchange between banks and businesses, helping you offer customers a simple and secure way to verify their identity.

Simpler experience

Customers verify their identity with a fast, familiar experience using their banking app - reducing the need to locate or upload physical identity documents. 

This minimises friction, speeds up onboarding, and helps improve conversion rates.

Reduce fraud

Customers authenticate with their bank before information is shared, giving businesses greater confidence they are interacting with a genuine customer.

Minimise sensitive data

As customers verify using their bank, businesses can reduce the need to collect and store copies of sensitive identity documents - helping lower data breach risk and simplify privacy compliance.

ConnectID for the moments that matter

Onboard customers fast

Streamline onboarding with secure, verified customer data to reduce friction and remove manual entry. 

Verify age with confidence

Confirm a customer’s age in real-time using a trusted age attribute or date of birth, helping you meet regulatory requirements.

Simplify checkout

Speed up checkout with secure data sharing, reducing form fill and improving conversion 

Enable confident payments

Reduce payment errors and fraud by receiving validated bank account details attached to that identity, so you know you’re paying the right person every time. 

How to get started with ConnectID

You can integrate ConnectID in a way that suits your business: 

Work directly with us

Integrate ConnectID into your existing system.

Get started through a partner

Connect using a provider that offers ConnectID directly to their clients.

Verification made simple.
Moments made seamless.

Your customers trust you to keep their information secure. With ConnectID, they verify their identity quickly and securely using their bank, with consent every time. 

No forms or document uploads. No unnecessary data collection. Just a streamlined verification experience that keeps you and your customers moving.

FAQs

Check out our FAQs for common questions asked by customers.

ConnectID brand portal

Explore our ConnectID brand guidelines and marketing material to help deliver a consistent brand experience.

Latest news 
and updates

Australian organisations can now add secure digital identity verification to their online forms and customer journeys more easily, following a (read the article Snapforms brings ConnectID identity verification to Australian organisations )
20 October 2026
Global age assurance provider Yoti has added ConnectID into its age assurance platform, giving users in Australia another privacy-preserving way (read the article Yoti adds ConnectID to its age assurance solution as online age checks expand across Australia )
13 October 2026
ConnectID has welcomed the Australian Government’s announcement outlining the next phase of policy settings supporting private sector participation in the Australian Government digital (read the article ConnectID welcomes next steps supporting private sector participation in digital identity )
30 June 2026
AstraSync AI today announced it has adopted ConnectID, Australia's bank-backed digital identity network, as the preferred identity verification provider for Australian developers registering on the Know Your (read the article AstraSync AI adopts ConnectID to verify the humans behind AI agents )
24 June 2026
Customers signing up for mobile or internet services at Telstra stores nationwide can now use ConnectID to verify their identity using (read the article ConnectID launches nationally into Telstra retail network )
10 June 2026
Persona, a leading global infrastructure provider, today announced its integration with ConnectID®, an Australian digital identity network, to help businesses navigate (read the article Persona and ConnectID Deliver Privacy-First Age Verification for the Australian Market)
21 April 2026
From today, Australian telco brand, More, will introduce digital identity verification to support a seamless, privacy-first onboarding experience for its (read the article More to Introduce ConnectID)
1 April 2026
In a significant move towards enhancing security and trust in vehicle transactions, AutoSettle, the pioneering Australian fintech startup, is pleased (read the article AutoSettle Adopts ConnectID to Secure Vehicle Sales with Digital Identity Verification)
23 February 2026
Users of Snapchat are now able to verify that they are over 16 without uploading a passport or driver’s licence, (read the article ConnectID powers privacy-preserving age assurance for Snapchat users)
24 November 2025
From 10 December 2025, new social media age verification requirements will require some platforms to verify their users are 16 years or (read the article Prove you’re 16+ for social media without sharing anything else about you!)
23 November 2025
Renters will soon be able to verify their identity without handing over passports and licences in addition to being able (read the article Renters set to benefit from digital ID pilots cutting paperwork and protecting data)
27 October 2025
Sydney, Australia – With kids in Australia spending an average of over two hours each day on gaming platforms1, and nearly (read the article Age checks set to transform how kids play and interact online)
17 September 2025
Australian Payments Plus (AP+) has today welcomed the release of the Australian government’s Age Assurance Technology Trial report, which confirms (read the article ​AP+ welcomes findings of Age Assurance Technology Trial)
2 September 2025
Australian Payments Plus (AP+) is continuing to step up its efforts to make payments safer, faster, and more secure, by (read the article ​Scams Awareness Week: How AP+ is building scam protection into everyday payments)
25 August 2025
The integration has happened in time to support workers and organisations as they are getting ready to file their tax (read the article Simplified tax returns, ConnectID teams up with One Click Group)
3 July 2025
This collaboration aims to streamline identity verification for NDIS participants and service providers, a key step in reducing fraud, minimising (read the article ConnectID and Caresquare partner to reduce fraud and improve efficiency in the NDIS)
10 April 2025
Australian Payments Plus (AP+) and Telstra have partnered to offer identity verification via ConnectID® to customers activating selected Telstra mobile (read the article Telstra streamlines customer identity checks with adoption of ConnectID)
31 January 2025
Major financial institutions enable ConnectID to minimise data exposure and enhance privacy Sydney, Australia, 28 January 2025 – The four major (read the article Big Four Banks join ConnectID so customers can share less online)
28 January 2025
Progress in the Australian digital identity landscape is evident, with significant developments across both public and private sectors in 2024. (read the article Digital Identity awareness grows, but benefits can still be misunderstood)
18 December 2024
This paper examines the systemic barriers Aboriginal and Torres Strait Islander peoples face in proving their identity and advocates for (read the article Identity in Crisis: Addressing the Gaps for Aboriginal and Torres Strait Islander Peoples)
10 December 2024
A white paper from Australian Payments Plus and WUNA This paper examines the systemic barriers Aboriginal and Torres Strait Islander (read the article Identity in Crisis – Addressing the Gaps for Aboriginal and Torres Strait Islander Peoples)
10 December 2024
As we mark the first anniversary of ConnectID this October, I find myself reflecting on what has undoubtedly been a (read the article One Year On – great shifts in the Digital ID landscape, but where’s the alignment?)
16 October 2024
ConnectID, the digital identity solution developed by Australian Payments Plus (AP+), is expanding its reach into the fintech sector by welcoming (read the article ConnectID Expands Network by Welcoming Loan Matching Fintech Lendela)
10 September 2024
Renting your first apartment is a rite of passage for young Australians – one that traditionally leads to independence, security (read the article How Australians can soon take back control of their identity  )
8 August 2024
Australian Payments Plus (AP+) today announced its digital identity solution, ConnectID, is now available to ANZ Plus customers. AP+ developed (read the article ANZ Plus joins ConnectID)
19 June 2024
Australian Payments Plus (AP+), at the forefront of Australia’s payments industry and a trusted national solution provider of digital identity (read the article Digital ID laws and budget key to a more secure digital economy)
17 May 2024
ConnectID, the Australian Payments Plus (AP+) owned digital identity ecosystem, has announced it’s welcoming ServiceSeeking to the network; a leading (read the article Small business owners get digital identity protection after ServiceSeeking joins ConnectID ecosystem)
17 April 2024
Australian Payments Plus (AP+), at the forefront of Australia’s payments industry and a leading providerof digital identity solutions through its (read the article DIGITAL ID – A step forward for a more secure Digital Economy)
28 March 2024
ConnectID®, an initiative of Australian Payments Plus (AP+), has announced that RentBetter—a self-service property management platform—has joined ConnectID’s expanding ecosystem of (read the article ConnectID first in Australia to bring digital ID to real estate industry)
15 February 2024
Opening Statement of Lynn Kraus, CEO of Australian Payments Plus (AP+) made to the Senate Economics Legislation Committee Inquiry into (read the article Digital ID Bill 2023)
13 February 2024
ConnectID®, an initiative of Australian Payments Plus (AP+), has announced a partnership with Hold Access to accelerate the development of (read the article ConnectID and Hold Access announce plans to bridge digital gap for First Nations people)
6 December 2023
​Privacy. Security. Interoperability. ​​Australian Payments Plus (AP+) today affirmed its support for the Federal Government’s Digital Identity Bill 2023, hailing (read the article ​Australian Payments Plus’ support for Digital Identity Bill 2023 )
1 December 2023
ConnectID®, an initiative of Australian Payments Plus (AP+), has announced integrations with online referencing solution Referoo, to provide robust, real-time, (read the article Referoo joins the ConnectID network, marking the first business to bring this leading solution to Australian recruiters)
16 November 2023
ConnectID® announced a new integration with Ping Identity, a leading provider of seamless and secure digital experiences, now listed on the Ping (read the article ConnectID Partners with Ping Identity to Enable Frictionless Digital Experiences)
15 November 2023
Roundtable – August 2023 Post Event Insights A secure and efficient digital identity infrastructure has become an increasingly urgent business (read the article The New Frontier of Digital Identity)
1 August 2023
A white paper from Australian Payments Plus and Deloitte Australia This paper focuses on the benefits that may be realised (read the article Unlocking the potential of trusted digital identity in Australia)
30 May 2023
As the world continues to shift towards a digital future, safeguarding customers’ personal information has become paramount for organisations. In (read the article Strengthening Trust in Digital Privacy Through Collaboration)
12 May 2023
Australian Payments Plus (AP+) will partner Australia’s leading drinks and hospitality business Endeavour Group and LAB Group to bring a (read the article Australian Payments Plus (AP+) and LAB Group partner with Endeavour Group to deliver digital age verification)
4 April 2023
AP+ held our latest End User Forum on 30 March 2023. The forum is a gathering of business associations, merchants (read the article AP+ End User Forum – the future of Digital Trust in Australia)
30 March 2023
Australian Payments Plus (AP+) yesterday hosted its third Payment Service Provider (PSP) forum. Chaired by AP+ Independent Director, Greg Cooper, (read the article AP+ Payment Service Provider Forum)
15 February 2023
Australian Payments Plus’ digital identity solution, ConnectID, is the first non-government operator of a digital identity exchange to successfully achieve (read the article ConnectID continues to tick all the right boxes for data security)
9 January 2023
ConnectID trials to begin this year and launch expected in 2023 Major Australian banks, ANZ, Commonwealth Bank (CBA), National Australia (read the article Industry Backs AP+ ConnectID for Aussie Digital Identity)
1 September 2022

AP+ acknowledges the Gadigal People of the Eora nation as the Traditional Custodians of the lands on which we are based and pay our respects to Elders past, present and emerging. We recognise all Aboriginal and Torres Strait Islander peoples' ongoing connection to the lands and waters of Australia and thank them for their pivotal role in caring for Country. Always was and always will be Aboriginal Land.

View our Reconciliation Action Plan (PDF)

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